If you encounter a Jetset crash, especially one that recurs, we would appreciate your help in tracking it down!

Share With App Developers #

Inside your iPhone/iPad’s Settings menu, browse to Privacy & Security -> Analytics & Improvements -> Share With App Developers, and enable the switch:

You’ll need to enable this, and then restart the app before the log will start to be saved.

Saving Log Files #

Inside the Jetset app, go to Main Menu -> Settings & Support -> Settings, enable ‘Save log file in SPOOL folder’, and click Done.

Then, Jetset will start saving to (in the Files app) On My iPhone/Jetset/INTERNAL/SPOOL/jetset.log.

Note — don’t enable saving the log file in production; this is for debugging purposes only.

Sending the Log File #

After you’ve enabled the above, and Jetset crashes, we still need to receive it!

To send it, navigate to the jetset.log file in the Files app (On My iPhone/Jetset/INTERNAL/SPOOL/jetset.log), and send it to support@lightcraft.pro with a quick note on what was happening when Jetset crashed.